CheckUp Health is a brand new telehealth service offering private GP audio and video appointments, sick notes, prescriptions and referrals / "A new enthusiastic digital healthcare provider committed to offer high quality private remote GP consultations as well as pioneering to provide patients a chance to empower their health." Free appointments are part of our giving back as we launch.
We offer private consultations, prescriptions, referrals, sick notes, and an innovative health app. We are unable to provide you with Fit to participate letters or medicals for work/driving/shotgun licenses.
No, we are a private service, we do not have access to your NHS records. You can remain registered at your local GP surgery.
Yes, you can use this service from anywhere in the world.
The doctors all have practiced medicine for a minimum of 5 years, some for many more! All doctors undergo continuous training and assessments.
Yes you can choose how to book your appointment based on date and time of appointment, the doctor, what the doctor's specialist interest is (such as women’s health) or whether the doctor is male or female.
Yes, if appropriate the doctor can issue you with a private prescription.
If you can provide evidence such as a photo of your medication with the sticker of your name, dose, and date issued (ideally within the last 3 months), the doctor in most circumstances will be able to prescribe. There are certain medications like sleeping tablets and strong pain medications that we are unable to prescribe. We can only provide you with a maximum of a one month supply.
The consultations are 20 minutes long. In this time the doctor must complete your consultation notes and any referrals, prescriptions or sick notes. If you feel you need to book a longer appointment – please call customer services to arrange.
We encourage that you book one problem per consultation to allow sufficient time for the doctor to explore the problem and manage you appropriately. If you are not sure if the symptoms are related please ask the doctor. The doctor may ask you to rebook if there is too much to discuss in one consultation.
Download the mobile app and follow the process including identification verification. Our patient support is also available via tel: 44 3455652081 or email [email protected].
No "do not contact CheckUp Health in urgent or emergency situations where you believe it could escalate to require emergency medical services."
Yes it is possible. Identification and proof of address needs to be verified within 4 working hours for an appointment to be booked and go ahead.
Yes this is available on Android and iOS.
Dr Serena Jones
(MbChB, DRCOG, DFSRH, MRCGP)
Clinical Director, a registered and practicing UK General Practitioner, Medical Director and Clinical Safety Officer for CheckUp Health.
With over 13 years experience as a Qualified Doctor, experience in NHS GP partnership, extensive remote GP consultations, Private GP consultations, business, voluntary and advisory roles - Serena has gained management, leadership skills and clinical excellence that will support and lead the clinical team.
Dr Katherine Stephens (MBChB, cert MRCGP, DRCOG, cert ECFMG)
Lead Clinician
Has many years experience as an NHS GP and has consulted with thousands of patients remotely. She holds a diploma in Women's Health and also has special interests in Cardiology and Paediatrics. Her qualities of forming easy rapports with patients and creating a working environment where colleagues feel valued both contribute to making CheckUp Health the high-quality service that it is.
Dr. Neel Chauhan
(MBBS, MRCP, RCPI, MBA)
Lead Clinician
Lead Clinician at Check Up Health, he sits on the governance board and physician advisory group in the UK.
Neel always had a passion for healthcare and currently holds roles involving clinical, teaching and administrative positions.
With extensive experience in UK, Canada and USA telemedicine, he brings to the team his special interests in urology and ENT.